Careers at Equilibria

Open Positions

Digital Content Marketing Lead

Equilibria is a high-growth, omni-channel premium CBD platform for women. We are dedicated to restoring balance to our community – physically and mentally – through our high quality CBD products and personalized dosage & delivery support.  We are growing our team with proven, passionate, positive leaders and look forward to hearing from qualified candidates. Corporate Headquarters: River North, Chicago; Bioscience and Farm Operations: Longmont, CO. 

 

Role Summary 

Help continue Equilibria’s explosive growth curve by leading all Content Marketing (all social, email, blog/ inbound/ SEO), and collaborating with other leaders and agencies on marketing initiatives related to and requiring content assets including Influencer, Brand Partnerships, Events, and paid media.   

Foster retention and community among our members by developing Equilibria’s position as THE trusted source of education and support for women in the CBD industry. (Examples; own our FaceBook community for organic member sharing, develop and amplify #MyEQ member spotlight feature, plan blog series, webinars, retention campaigns, etc.) 

This job is on-site in Chicago, IL.

Compensation will be commensurate with experience. Equilibria will contribute toward medical insurance, for which we offer multiple options of coverage and premium. We also give every employee a monthly CBD allowance, along with other perks. Additional benefits coming later in 2020!

Role Specifics

 

Strategy

  • Lead weekly cross-functional Marketing meetings to develop core brand and seasonal campaigns, populate rolling 3-month content calendars, and ensure all workstreams are distributing campaign optimally for maximum member acquisition/ retention across Social, Email, Blog, MyEQ Community, Influencer, Partner, Paid Media, and PR channels
  • Balance customer acquisition efforts with helping develop merchandising activities including promotional and seasonal launches and events

 

Execution

 

    • Content Production
      • In collaboration with co-founders and Design team, help develop brand voice and visuals, and ensure all member touch points reflect this elevated brand identity
      • Produce content for use across all channels, seasonally and as needed for refreshed brand articulation.  Create budget and own project management of frequent video and photo shoots.
    • Social Media
      • Manage 2 social media marketing freelancers in their execution of the content calendar across social platforms.
    • Email Marketing
      • Collaborate with Design and Product team to build email calendar for Content/ Merchandising events. 
      • Write creative briefs for email designers and provide feedback to ensure all emails are on-brand and achieve maximum engagement.
      • Assist Product team with Marketing Automation, sending highly relevant funnel emails to specific members at specific moments in their lifecycle (both new and recurring)
    • Other Paid Media (Sponsored Content, Podcast, Radio, etc)
      • Liaise with agency or digital marketing consultant to ensure our paid PPC strategy is brand accretive and tied in to all brand and seasonal campaigns
      • Experience with SEM, ad buying/display, and other marketing mechanics a plus, but not required

 

Interested? Email Coco + Marcy at [exec at equilibriawomen.com] with your cover letter, resume, and anything else pertinent we should know!

Dosage Specialist

Note: this role is on-site in Chicago, IL.

Equilibria is a high-growth, omni-channel premium CBD platform for women. We are dedicated to restoring balance to our community – physically and mentally – through our high quality CBD products and personalized dosage & delivery support.  We are growing our team with proven, passionate, positive leaders and look forward to hearing from qualified candidates. Corporate Headquarters: River North, Chicago; Bioscience and Farm Operations: Longmont, CO. 

 

Role Summary

Equilibria is seeking customer-service oriented cannabis educators to guide members through their CBD journey, from answering general questions to providing 1:1 dosage and delivery support. Reporting to the Head of Member Success (who leads the Dosage Support Team and educational efforts), candidates should have broad knowledge and experience in the use of cannabis, preferably with a focus in hemp-derived CBD or whole-flower use.  This role requires excellence in domain knowledge (with substantial training offered), and impeccable listening and communication skills. Stand-out candidates will have been in customer-facing roles in the cannabis industry and enjoy working 1:1 with customers to help them maximize their benefit from cannabis science.  

 

Role Specifics

  • Support member success through assigned member communication including 1:1 dosage calls, chats, and emails.  Answer any and all questions and recommend (with proper training and pharmacist oversight) suggested dosage and delivery routines, unique to each member.
  • Develop personalized solutions for Members by listening carefully to their needs and health goals and recommending the appropriate subscription boxes. Maintain accurate notes and records of member experience in database.
  • Promote safe CBD use through a drug interaction tool, and by encouraging open dialogue with doctors. Respect best practices for FDA rules on permissible CBD language and claims. Participate at events when dosage consultations are needed for the scope of the event (home salons, educational events, etc.)
  • Develop and maintain knowledge of current trends and developments in cannabis, with a close eye on hemp-derived CBD
  • Ability to escalate contra-indication and pharma-kinetics questions to in-house clinical cannabis pharmacist

 

Qualifications

  • 2-3 years experience in cannabis industry — either in a dispensary or clinical environment, preferably helping customers discover health (not recreational) benefits of cannabinoids
  • Extensive experience in customer service roles, with both telephone/in-person communication as well as diligent email/chat support; excellent written and verbal communication skills; exceptional phone etiquette, responding promptly to requests.
  • Strong interpersonal skills with an enthusiastic, positive and friendly attitude and good listening mindset
  • Above average comfort with technology: experience working with software/ database technology to log information and manage workflow
  • Understanding that for women new to cannabis, this purchase process is highly trust-based, and authentic interaction is key
  • Genuine empathy, patience, and professionalism regarding mental health, chronic illness, aging/decline in health, and serious health concerns.
  • Excellent attention to detail 
  • Proven ability to multi-task, prioritize and maintain high levels of professionalism across the board.

 

Interested? Email Coco + Marcy at [exec at equilibriawomen.com] with your cover letter, resume, and anything else pertinent we should know!

Fulfillment Specialist

Equilibria is a high-growth, omni-channel premium CBD platform for women. We are dedicated to restoring balance to our community – physically and mentally – through our high quality CBD products and personalized dosage & delivery support.  We are growing our team with proven, passionate, positive leaders and look forward to hearing from qualified candidates. Corporate Headquarters: River North, Chicago; Bioscience and Farm Operations: Longmont, CO. 

 

Role Summary

Equilibria is seeking a detail-oriented, passionate, seasoned fulfillment professional to assist with growing e-commerce fulfillment needs. Equilibria is a premium CBD subscription for women, offering custom routines of farm-to-home CBD to women across the nation. As Equilibria scales, we are looking for positive, extremely professional Assembly & Fulfillment specialists to manage daily inventory assembly, picking, packing, and shipping orders in our downtown Chicago headquarters. Co-Founders are serial entrepreneurs heavily involved in Chicago’s tech scene, dedicated to delivering an amazing experience to customers and building a delightful place to work. 

 

Qualifications

Candidate must have significant experience:

    •  picking and packing orders per customer and in bulk (wholesale)
    • merchandising/packaging precision
    •  demonstrated detail orientation
    •  passionate about health, beauty, and wellness
    •  customer service orientation

 

Interested? Email Coco + Marcy at [exec at equilibriawomen.com] with your cover letter, resume, and anything else pertinent we should know!

Business Development Manager

Equilibria is a high-growth, omni-channel premium CBD platform for women. We are dedicated to restoring balance to our community – physically and mentally – through our high quality CBD products and personalized dosage & delivery support.  We are growing our team with proven, passionate, positive leaders and look forward to hearing from qualified candidates. Corporate Headquarters: River North, Chicago; Bioscience and Farm Operations: Longmont, CO. 

 

Role Summary

Equilibria is seeking business development managers with proven experience in sales and strategic business development roles. Successful candidates must be highly motivated, relationship-driven, results-focused leaders with a track record of above average performance in historical positions. This role is a unique opportunity not only to explore traditional wholesale opportunities with strategic partners nationwide (fashion boutiques, salon & spas, wellness offices, physicians) but also to prospect strategic partnerships who could refer Equilibria through events, pop-ups, and digital marketing efforts. Previous experience with wellness and/or beauty distribution a big plus! 

  • Launch Equilibria retail products in strategic retailers nationwide, where female target audience will be exposed to brand and our unique dosage and delivery service offerings
  • Identify and onboard relevant partners nationwide who can help spread the word about Equilibria through customizable marketing programs including:
    • Hosting shopping events or in-home salons (Equilibria to provide spokesperson for Q&A/ presentations as needed)
    • Sharing with  their network digitally 
    • Partner network will consist of thought leaders among women and include business and influencers within the following industries: Salon/Spa, Fitness, Fashion/ Retail, Medical/ Wellness, Social Media Influencers, Female Communities & Businesses

 

Qualifications

  • 4-6 years of experience in B2B Sales and/or business development roles
  • Strong financial and ROI focus (lucrative variable compensation will be a big part of overall compensation_
  • Strong personal organization and sales process orientation with experience managing prospects and progress workflow in some sort of CRM software
  • Positive and polished, able to represent this premium brand to like minded partners

 

Interested? Email Coco + Marcy at [exec at equilibriawomen.com] with your cover letter, resume, and anything else pertinent we should know!

Interested in one of the positions listed above?

Email Coco + Marcy at [exec at equilibriawomen.com] with your cover letter, resume, and anything else pertinent we should know!