FAQ’s We Receive During Support Calls

One of the things that set us apart here at Equilibria is our commitment to providing unmatched 1-on-1 support throughout your entire wellness journey and beyond. We know that every woman’s needs and health goals are different – making every woman’s dose different too. This is why we pair you with your very own Certified Wellness Coach who will educate and guide you to a personalized routine that suits your unique needs. 


If you’re just starting out with your routine, remember to stay consistent for at least 7 days (see here for our quick start guide for a beginner’s routine recommendation). This will give you enough time to understand how you feel when taking our products (or what you don’t feel). If it’s been at least a week of consistent use and you have questions about your dosage or routine, we recommend booking a consultation. With several ways to get in touch with our team, you can choose what works best with your busy schedule.


  1. Email Our Support team will email you after your first purchase, pairing you with your own Certified Wellness Coach. Simply reply to the email with any questions at any time.
  2. FB Group If you’re an Equilibria subscriber, Join our exclusive #MyEQ FB Community to receive dosage support fast.
  3. Phone – For a more personalized approach, schedule your 1-on-1 phone consultation. 


And if you’re really tight on time or just have a burning question, below we’ve rounded up a few of the most commonly asked questions our Wellness Coaches receive.


FAQ’s We Receive During Support Calls


1. Why full-spectrum?

Full-spectrum products are more effective problem-solvers than pure CBD alone. This is because CBD works best when surrounded by other cannabinoids found in the plant, including its more well-known sister THC (even in small amounts). The combined chemical reaction is known as “the ensemble effect” or “the entourage effect.” This means the cannabinoids boost each other and work together to achieve their goal.


Bonus Fact: Equilibria has one of the largest varieties of cannabinoids and terpenes (scented organic compounds) than any other “full-spectrum” industrial hemp strain on the market. This means you get the best possible results from our premium products!


2. Will your products get me high?

full-spectrum CBD

The short answer is no. The .3% of the THC in full-spectrum CBD is there so you can reap the full benefits. THC and the other components that make up full-spectrum CBD work synergistically to amplify one another. To get even more technical, CBD is one of over 150 naturally-occurring compounds (aka “cannabinoids”) found in the Cannabis Sativa plant. The Cannabis Sativa plant is bred and grown in two different ways:


  • As “industrial hemp” with less than 0.3% THC content. Which makes it a completely federally legal agricultural crop in the U.S. and will not get you high
  • As “marijuana” with up to 30% THC content. THC is the psychoactive part of cannabis. And in higher amounts (more than 5%) it causes the intoxicating “high” effect.


3. I experience chronic discomfort, should I be using extra-strength products?

When people are experiencing chronic discomfort, Maia, our Head of Member Success, typically recommends taking a larger CBD dose which varies from person to person. She suggests sticking with regular strength products for at least one month and setting up an appointment with one of our Wellness Coaches before your next product shipment so they can help you adjust your routine accordingly. However, if you are not feeling any effects after 30 days of consistent use, that’s likely an indication you’ll need to bump yourself up to extra strength products.


4. Why isn’t CBD working for me?

It’s very normal for CBD to take a few weeks to show its effects. So if you’ve been trying CBD for about a week and aren’t seeing what you want, that’s OK! We typically recommend trying your CBD products for the first 5-7 days with the starting instructions. Then meet with your Wellness Coach to talk about your experience so far and make any changes. If you’re not seeing your desired results with CBD, oftentimes the missing ingredient is more time.  


5. When will I feel the full effects?

FAQs We Receive During Dosage Calls | How good sleep benefits your quality of lifeCBD does take time to build up in your system, so whether or not you start out with the right routine — this is not wasted time! We love seeing positive results in the first 1-3 weeks but often see the BEST results after 2-3 months. Consistency is key!


Still have questions? Our blog is a great educational resource to keep up to date with, especially if you are new to CBD. Stay in the know about CBD basics, why we recommend daily CBD, and so much more! And as always, feel free to make an appointment with your personal Wellness Coach for a custom consultation or reach out via email. Your purchase includes a private 1:1 phone consultation and unlimited email support. If you haven’t purchased from us, don’t worry! Just send us a note and we’ll try to answer all of your questions.